Frequently Asked Questions
Find answers to common questions about our fine jewelry and services
Are your diamonds and gemstones certified?
Yes, all our diamonds are certified by reputed international laboratories like IGI, GIA, or HRD, ensuring the highest standards of quality and authenticity.
Do you offer customization for jewelry designs?
Absolutely. We offer bespoke services where our master craftsmen can bring your unique vision to life. Please contact our design team for a consultation.
How do I find my correct ring size?
We provide a comprehensive Ring Size Guide on our website. Alternatively, you can visit any P.C. Chandra showroom for a professional measurement.
Is the gold used in your jewelry hallmarked?
Yes, every piece of gold jewelry at P.C. Chandra Jewellers carries the BIS Hallmark, guaranteeing the purity of the precious metal.
Do you provide jewelry insurance?
While we do not provide insurance directly, all our products come with a detailed invoice and authenticity certificate required by most insurance providers.
Can I track my order once it is shipped?
Yes, once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment in real-time.